{"id":29151,"date":"2026-02-04T12:19:02","date_gmt":"2026-02-04T12:19:02","guid":{"rendered":"https:\/\/sola3iya.com\/?page_id=29151"},"modified":"2026-02-14T09:52:53","modified_gmt":"2026-02-14T09:52:53","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/sola3iya.com\/en\/terms-conditions\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"\n<p>Welcome to <strong>Sola3iya<\/strong>. By accessing our website or placing an order through our official communication channels, you agree to be bound by the following terms and conditions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Ordering and Confirmation<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ordering Channel<\/strong>: All orders must be confirmed via <strong>our official website<\/strong>.<\/li>\n\n\n\n<li><strong>Inquiries<\/strong>: Direct messages on Instagram or through email are reserved solely for responding to general inquiries and are not a valid channel for placing orders.<\/li>\n\n\n\n<li><strong>Contact Information<\/strong>: Customers are required to provide their full name, address, and contact number to finalize an order.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Pricing and Payment<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Currency<\/strong>: All prices are listed in <strong>UAE Dirhams (AED)<\/strong>.<\/li>\n\n\n\n<li><strong>Price Variations<\/strong>: Prices vary depending on the specific piece and size required.<\/li>\n\n\n\n<li><strong>Tailoring Fees<\/strong>: All pieces displayed are un-sewn; tailoring services are available for an additional fee.<\/li>\n\n\n\n<li><strong>Fixed Pricing<\/strong>: To avoid embarrassment, please note that all prices are fixed.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Delivery and Shipping<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Domestic (UAE)<\/strong>: Delivery is available to all Emirates.<\/li>\n\n\n\n<li><strong>Turnaround Time<\/strong>: Next-Day delivery for orders placed prior to 4 pm(orders are delivered from Saturday to Thursday. Please note that custom tailoring requires 5 to 7 additional working days).<\/li>\n\n\n\n<li><strong>International<\/strong>: Shipping services are extended to all <strong>Gulf (GCC) countries<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Refund and Exchange Policy<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Final Sale<\/strong>: There are no returns or exchanges for items purchased, except in cases of a clear manufacturing defect.<\/li>\n\n\n\n<li><strong>Defect Reporting<\/strong>: In the event of a defect, the customer must provide a clear photo of the problem.<\/li>\n\n\n\n<li><strong>Item Condition<\/strong>: For a return to be considered, the product must be in its original condition, unused, and unwashed.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Bulk and Special Orders<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Wholesale<\/strong>: We provide wholesale services with discounted rates for schools, government and private entities, and national event organizers.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6. Definition of &#8220;Sola3iya&#8221;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The name <strong>Al-Sola&#8217;aie<\/strong> is one of the names for a <strong>deer<\/strong>, used culturally as a metaphor to describe a woman\u2019s beauty, grace, and slender stature.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to Sola3iya. By accessing our website or placing an order through our official communication channels, you agree to be<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29151","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/sola3iya.com\/en\/wp-json\/wp\/v2\/pages\/29151","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sola3iya.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sola3iya.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sola3iya.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sola3iya.com\/en\/wp-json\/wp\/v2\/comments?post=29151"}],"version-history":[{"count":10,"href":"https:\/\/sola3iya.com\/en\/wp-json\/wp\/v2\/pages\/29151\/revisions"}],"predecessor-version":[{"id":29390,"href":"https:\/\/sola3iya.com\/en\/wp-json\/wp\/v2\/pages\/29151\/revisions\/29390"}],"wp:attachment":[{"href":"https:\/\/sola3iya.com\/en\/wp-json\/wp\/v2\/media?parent=29151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}